Chatbots is a new concept, but their popularity exponentially grows each passing day.
“A computer program designed to simulate a conversation with human users, especially over the Internet.”
“A computer program designed to simulate a conversation with human users, especially over the Internet.”
However, over the past few years, chatbots have well improved to surpass simple textual format and are now equipped with artificial intelligence (AI) and machine learning capabilities also.
Also, many companies are already effectively using chatbots as part of their customer service.
Also, many companies are already effectively using chatbots as part of their customer service.
Online chatbots Can save time and efforts by automating customer support
Some of the benefits that chatbots provide:
- Order processing
It is widely used for Order Processing in the Various industry to help the customer to process their order and help to track there order, Check customer history.
E-commerce Industry using this to improve their Customer experience by help 24*7 with there query and there order and product related query.
Through chatbot, they can easily ask you about your experience with there services
Through chatbot, they can easily ask you about your experience with there services
- Data-driven marketing
A chatbot is able to collect data about their customer more efficiently.
Chatbots can monitor your customer behavior such as their buying decision, preference, and items they purchased.
When you have your customer data you can easily update your business as per that report
Chatbots can monitor your customer behavior such as their buying decision, preference, and items they purchased.
When you have your customer data you can easily update your business as per that report
- Available 24*7:
In Your business, Customer can visit anytime for your services and for any suggestion and query.
I’m Sure most of you have experienced listening some boring tune saying hold on we are connecting with our customer services and they keep you on hold for a long time.
I’m Sure most of you have experienced listening some boring tune saying hold on we are connecting with our customer services and they keep you on hold for a long time.
But on chatbot, your customer will not face this type of boring things. The consumer can easily ask any query and they got solve by your question – answer filled in your data.
- Helps you Save Money:
Of Course every on want to save their time and most important their money.
Through Chatbot you can save a lot of money that you spending on hire a customer support team to solve the query.
You could integrate chatbot for your business to cater to simple queries of customers and pass there complex queries to customer support agents.
Through Chatbot you can save a lot of money that you spending on hire a customer support team to solve the query.
You could integrate chatbot for your business to cater to simple queries of customers and pass there complex queries to customer support agents.
AI (Artificial Intelligence) now attains a height of a genuine industry vertical. With an extensive range of technologies like natural language processing, speech recognition, deep learning and image recognition, AI is constantly reinforcing its overall ability to streamline and unify human-based, multistep business processes.
The expanding AI capabilities are driven by an extensive technology innovation offered by humble start-ups and tech gains. We help many companies by developing an array of AI solutions which think and learn like humans with innovative and stunning features.
Xotiv Technology has the core ability for integrating AR using advanced technology with both future and current business modules, third-party apps or business solutions.